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Call center duty

Slim4Vit – Germany

 00:01 Mr. Kusmanowitsch: Hello? 

00:02 Rafael Fischerich: Yes? Hello! Is this Aubinga, Mr. Kusmanowitsch? 

00:07 Mr. Kusmanowitsch: Yes. 

00:08 Rafael Fischerich: Ok. My name is Rafael Fischerich, I represent the Slim4Vit product, capsules for losing weight, and we’ve recently received an application with your name and phone number, which said that you were interested in the product. Is this correct? 

00:26 Mr. Kusmanowitsch: Yes, this is correct. 

00:28 Rafael Fischerich: Okay. Do you have a couple of minutes, I can walk you through the product right now. Can you give me a couple of minutes? Or is this not a good time? 

00:42 Mr. Kusmanowitsch: (unclear sound) 

00:43 Rafael Fischerich: Excuse me? I didn’t hear it. 

00:44 Mr. Kusmanowitsch: Yes, yes, yes! 

00:46 Rafael Fischerich: Is everything alright? 

00:47 Mr. Kusmanowitsch: Yes, sure. 

00:47 Rafael Fischerich: Yes? 

00:48 Rafael Fischerich: Then I’m going to ask you a couple of questions. Can you please tell me how old you are, Mr. Kusmanowitsch? 

00:51 Mr. Kusmanowitsch: (unclear sound) 

00:58 Rafael Fischerich: Excuse me? 

00:59 Mr. Kusmanowitsch: 50. 

01:00 Rafael Fischerich: You’re 50, okay. Did our specialists recommend the product to you, or did you find it on the internet? 

01:09 Mr. Kusmanowitsch: On the internet, I think. 

01:10 Rafael Fischerich: On the internet. How much do you weigh right now? 

01:16 Mr. Kusmanowitsch: 130 kilograms. 

01:17 Rafael Fischerich: 130. Did I hear you right? 

01:21 Mr. Kusmanowitsch: Yes. 

01:22 Rafael Fischerich: And how tall are you in meters? 

01:26 Mr. Kusmanowitsch: 2 meters. 

01:28 Rafael Fischerich: 2 meters, alright. How much weight do you want to lose using this supplement? 

01:36 Mr. Kusmanowitsch: Well, around 50 kilograms. 

01:39 Rafael Fischerich: 50 kilograms? Yes, you can definitely lose 50 kilograms, I’m sure about it. Of course, not in a couple of days, not even in a week. In any case, I think it can take you a month or something like this. It is possible. 

01:57 Rafael Fischerich: The supplement itself, ultimately, consists of natural ingredients, plant extracts. First, it does not have any side effects, it also does not cause allergic reactions, and our supplement can also be used without problems in combination with other drugs and medication. 

02:16 Rafael Fischerich: An important advantage is also the long-term effect, in other words, the natural components that are being accumulated in the body are preserved, to put it this way. And then, they’re, again, excreted in small doses from the body, with time. So, on average, the results achieved will remain for quite a long time, talking about the memory effect of the supplement lasting from 2 to 3 years. So, this means that during this time, the achieved weight is maintained in any case. 

02:44 Rafael Fischerich: Capsules must be taken three times a day while you are taking the course, 30 minutes before meals. It is also very important to drink plenty of water while doing this. One package contains 30 capsules. They are for 10 days. And also, during these 10 days, you should already lose at least three kilograms of body weight. And then, depending on how much more you would like to lose, it will be clear how long you need to use this product. 

03:14 Rafael Fischerich: We also have special treatment courses, the advantage of which is, of course, the price. This is when you buy more than one package of the drug, though at the same time, you enjoy the advantage of a big discount. As a result, everything will be much more profitable than buying each package separately. 

03:31 Rafael Fischerich: In addition, I will also give you a discount of 50%, this is an advertising discount, and now the promotional price per pack is 49 francs instead of 98. 

03:31 Rafael Fischerich: If you intend to order only one package, an additional 10 francs of extra costs and processing fees will be charged; more than 2 packages – all shipping costs are free. And then, we have more offers for you, for example, a 3+1, it’s when you order only 3 packs, and get the fourth one as a gift. Shipping costs are, of course, included in this price. 

04:04 Rafael Fischerich: We can even offer you 4+2 and even 5+4 discounts, if you want to.  

04:12 Mr. Kusmanowitsch: Three… three packs.  

04:12 Rafael Fischerich: So, if you take three, then you’re getting the fourth one as a gift. 

04:18 Mr. Kusmanowitsch: Yes, that’s right. 

04:20 Rafael Fischerich: Sure, yes. There are 4 packs overall, but you’re only paying for three. Each of the three will cost 49 francs, 147 francs in total for all three. 

04:31 Rafael Fischerich: I also need to get your name and address. Kusmanowitsch is your last name, and your name is…? 

04:38 Mr. Kusmanowitsch: ***** 

04:39 Rafael Fischerich: *****? 

04:40 Mr. Kusmanowitsch: Yes. 

04:47 Rafael Fischerich: Yes, sure. And what’s your postal code then? 

04:47 Mr. Kusmanowitsch: **** 

04:53 Rafael Fischerich: ****. Okay, this is located in *****, Thurgau. 

04:58 Rafael Fischerich: Okay. And what is the name of your street? 

05:03 Mr. Kusmanowitsch: ******** 70 

05:04 Rafael Fischerich: ********? Did I hear you right? 

05:06 Mr. Kusmanowitsch: Yes, yes. 

05:06 Rafael Fischerich: **? Did I hear you right? 

05:06 Rafael Fischerich: Yes? Let me check it once again. And your correct delivery address is ********, building ** in **** *****, in Thurgau. Correct? 

05:24 Mr. Kusmanowitsch: Yes, ******. 

05:26 Rafael Fischerich:  Yes, **** okay, in Thurgau. 

05:26 Rafael Fischerich: Then, we’re going to deliver 4 packs for you, for 147 francs in total. We will send everything tomorrow. And you will get you package in the beginning of next week, Mr. Kesmanowitsch. 

05:44 Mr. Kusmanowitsch: Cool! 

05:45 Rafael Fischerich: Okay. Then I wish you luck with the supplement and have a good night! Stay healthy! 

05:53 Mr. Kusmanowitsch: Thank you so much! 

05:54 Rafael Fischerich: Thank you so much! Goodbye!